Receptionist/Front desk

We are seeking a Receptionist/Front desk for our operations in Boston, Massachusetts. This role offers a short term contract employment opportunity in the industry. As a Receptionist/Front desk, you will be handling multiple responsibilities related to customer service, record keeping, and communication.

• Manage the multi-line phone system, ensuring efficient routing and prompt response to all inquiries.
• Utilize Microsoft Office Suites for document creation, data management, and correspondence.
• Maintain an organized and updated record of all customer interactions.
• Assist with the setup and management of virtual meetings via Zoom.
• Monitor customer accounts and handle any issues or inquiries in a timely manner.
• Ensure a smooth and efficient front desk operation, providing top-notch customer service at all times. • Proven experience in a similar role as a Receptionist or Front Desk Officer.
• Proficient in answering and managing a multi-line phone system.
• Strong knowledge and practical use of Microsoft Office Suites.
• Ability to navigate and operate Zoom for meeting schedules and coordination.
• Excellent verbal and written communication skills.
• High level of professionalism and ability to maintain confidentiality.
• Strong organizational skills with the ability to multitask and prioritize tasks.
• Exceptional customer service skills and a positive, friendly demeanor.
• Ability to work independently as well as part of a team.
• High school diploma or equivalent is required.