ERP Business Analyst
Overview:
Filtration Group is on a mission to make the world safer, healthier and more productive.
Filtration Group is a global market-leading provider of filtration consumables that drives innovation and delivers solutions across a broad spectrum of applications and end-markets, with a focus on life sciences, indoor air quality and industrial technologies.
Filtration Group is looking for an ERP Business Analyst. The role is imperative to the success of our North America and Europe ERP users. Your skills will be needed to work with end users to evaluate challenges and generate effective solutions.
Responsibilities:
- Requires critical thinking, troubleshooting, validation testing, write-ups, and professional communication both internally and externally.
- Serve as subject matter expert for the following areas:
- Sales Order Entry
- Price lists
- Picking Tickets
- Allocations
- Shipping
- Invoicing
- Ecommerce Platforms
- Provide end-user assistance, troubleshooting application or technical issues, and ensuring effective solutions and support continuity
- Analyze requested changes and required modifications to develop appropriate business process solutions, work with technical team as needed to implement solutions.
- Actively participate in QAD application projects, both regionally and globally
- Collaborate with stakeholders to create policies and procedures to support the QAD ERP system
- Conduct targeted QAD training sessions to elevate end-user competency and familiarity with QAD
- Serve as a liaison between business personnel and technical resources, facilitating effective communication and solution development
- Assist with ERP software upgrades and new site implementations
Qualifications:
- 5+ years of experience in Customer Service, Sales/Marketing Operations, Business Analysis or related area
- 2+ years of recent experience working with QAD ERP
- 3+ years of Filtration Group experience preferred
- Knowledge of collaboration software, MS Teams or Monday.com
- Demonstrated knowledge of functional areas within QAD
- Ability to work independently and as part of a team in a highly dynamic and fast-paced environment
- Strong organizational and time management skills; self-motivated & task oriented
- Professional ‘can do’ attitude and able to maintain confidentiality
- Desire to learn new skills/ willingness to learn
- Exceptional written and verbal communications skills
- Customer Oriented
- Bilingual Spanish Speaking preferred
- Approved for domestic and international travel. Available to travel up to 25%, or more, during projects
Filtration Group is a global market-leading provider of filtration consumables that are designed to drive innovation and deliver solutions across a broad spectrum of applications and end-markets, with a focus on life sciences, indoor air quality and industrial technologies.
With a global workforce of nearly 10,000 dedicated team members and a footprint that spans 27 countries, we are committed to partnering closely with our customers to further our mission to make the world safer, healthier and more productive.
Cultivating Talent and building strong Teams are critical to our success. We know that fulfilling our mission is only possible when we foster an entrepreneurial culture built on a foundation of trust, in which our leaders exhibit a strong bias for action.Join us as we build a truly remarkable company that will long outlast us!
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This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced to communicate the way this position traditionally is performed.Whenever necessary to provide individuals with disabilities an equal employment opportunity, Filtration Group will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Filtration Group is committed to creating an inclusive work environment for all team members, regardless of race, gender, religion, sexual orientation, age, disability, genetics, veteran status, marital status, or any other characteristic protected by law.We believe the work we do and the mission we spread is at it’s best when everyone feels free to be their most authentic self.