[ref. p24097102] Patient Accounts Coord - PFS Call Center - Miamisburg - FT/Days

Overview:

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Responsibilities & Requirements:

• Demonstrated knowledge of healthcare insurance billing, to include Medicare/Medicaid/Tricare and third party insurers, as well as general ICD-10 and CPT coding.
• Minimum 3 years previous experience PFS PB Billing required
• Ability to communicate accurately, clearly and effectively both orally as well as written
• Demonstrates knowledge of and compliance of all up to date applicable billing, regulatory and team policies, procedures, workflows and financial obligations
• Ability to identify accounts which may have potential reimbursement problems and follow through with appropriate corrective actions to minimize any financial losses to the Network
• Demonstrates strong analytical skills that uphold the relationship between the physician/provider
• Demonstrates strong goal orientation and work productivity in line with the Key Performance indicators(metrics) set for the individual, team and Network outcomes
• Ability to manage time effectively prioritizing multiple demands and completing work assignments within guidelines
• Ability to adapt to changing conditions as well as learns and apply new procedures quickly and accurately, including the use of new technology
• Under the general supervision of the Patient Account Manager, the Patient Accounts Coordinator is responsible for oversight of various functions for professional services that may include, but not limited to: charge capture, billing, follow-up, denials in the Patient Financial Services department in compliance with federal and/or state regulations.
• This position is responsible for investigating and replying, as appropriate, to all PB Liaison Mailbox inquiries.
• *Other duties as assigned.

• High School diploma or equivalent required.