[ref. x24280402] Customer Service Representative

We are offering a long term contract employment opportunity for a Customer Service Representative in Reading, Pennsylvania. As a Customer Service Representative, your core duties will revolve around maintaining a high standard of customer service and managing customer questions.

Responsibilities include:

• Ensuring accurate documentation within HR system.
• Responding to customer inquiries promptly and professionally.
• Assisting customers with their needs, resolving any issues they may have.
• Overseeing the process of Open Enrollment, ensuring it runs smoothly.
• Managing and maintaining customer contracts.
• Handling sensitive information with confidentiality.

• Proficiency in managing customer contracts is required.
• Must be able to effectively assist customers with their queries.
• Experience in Human Resources (HR) Administration is necessary.