Assistant Nurse Operations Manager - ICU / Intensive Care Unit

Position Summary:

Title: Assistant Nurse Operations Manager - ICU / Intensive Care Unit

ABOUT ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL

The hospital is equipped with robotic surgical capabilities for colorectal, general, gynecologic and urologic surgeries and has earned Joint Commission certification for its total hip and knee replacement programs utilizing innovative, personalized technologies.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

• Competitive Pay
• Evening, nights, and weekend shift differentials offered for qualifying positions.
• All Inclusive Benefits (start day one)
• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
• Forbes Recognizes Orlando Health as a Best-In-State Employer
• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.
• Employee-centric
• Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

• The ICU, a 16 bed unit, serves the adult population by offering the services of clinical professionals and specialized equipment to treat critically ill patients.
• The types of patients served are as follows: Traumatic brain injuries, stroke, trauma, heart failure, respiratory failure, and more

Responsibilities:

Position Summary

The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

• Shared 24/7 accountability with Nursing Operations Manager
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement.
• Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide appropriate patient care.
• Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
• Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.
• Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed.
• Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.
• Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
• Performs direct patient care activities as required to meet operational needs.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Respects the rights and privacy of others and holds staff member information in strict confidence.
• Ensures incident reports are completed appropriately and follows up with event reports as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Expresses ideas clearly and effectively in verbal and written communication to team members and groups.
• Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff.
• Implements strategies that promote education, health, and safety.
• Fosters diversity, equity, and inclusion.
• Demonstrates collaborative and collegial relationship skills, engages staff in decision-making, and exhibits effective conflict resolution skills.
• Role models professional behaviors and serves as a mentor to coach team members and colleagues.
• Promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences.

• Monitors compliance and outcomes to identify issues and trends and leads the team on process/quality improvement

• Ensures practice changes are evidence-based, promote high-quality nursing practice, and are consistent with research, organization, and national standards.

• Manages time and resources efficiently to maximize unit/department productivity.
• Promotes cost effective management of equipment and supplies.

Qualifications:

• Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN).
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Maintain current Basic Life Support (BLS) certification
• May require one or more of the following certifications based on the assigned patient population:
• Advanced Cardiovascular Life Support (ACLS)
• Trauma Nurse Core Course (TNCC)

• 3+ years of experience as a Registered Nurse in an ICU / Critical Care setting within the last year
• Charge, preceptor, or leadership experience highly preferred