Customer Service Representative
Job Title: Customer Service Representative (CSR) Location: Raleigh, NC Salary: $17/hr Shifts: 8 hour shift between 8am-8pm
About RegEd: Join our innovative and fast-paced team in Raleigh, where we blend an entrepreneurial culture with the structure needed to excel. We embrace diversity and are committed to providing exceptional service.
Responsibilities:
- Provide outstanding customer service by addressing inquiries and resolving issues.
- Process orders, forms, applications, and requests accurately.
- Assist customers with product information and support.
- Collaborate with internal teams to enhance customer experiences.
- Maintain a positive and professional demeanor at all times.
Qualifications:
- Previous experience in customer service preferred.
- Excellent communication and interpersonal skills.
- strong problem-solving abilities.
- Ability to work in a team-oriented environment.
- High school diploma or equivalent.
Why Join Us? You will have the opportunity to grow within a supportive team and contribute to our mission of excellence. We offer competitive pay and a dynamic work environment.
Apply Today! If you're passionate about customer service and looking for a rewarding career, we want to hear from you!
salary: $16.5 - $17 per hourshift: First
work hours: 8 AM - 8 PM
education: High School
Responsibilities- Customer Interaction: Engage with customers to provide assistance, resolve inquiries, and offer product information.
- Order Processing: Handle orders, forms, applications, and requests efficiently to ensure customer satisfaction.
- Support Sales Teams: Aid the sales team by preparing sample shipments and managing inventory requests.
- Relationship Building: Develop relationships with internal and external partners to facilitate smooth onboarding and service delivery.
- These tasks are essential for maintaining high standards of customer service and operational efficiency.
- Call Center Support
- Call Center
- Active Listening
- Telephone Etiquette
- Empathy
- Basic Software Skills
- Basic Computer Skills
- Adapting to Change
- CRM
- ERP
- Interpersonal Sensitivity
- Follow-up
- Industry Representative
- Years of experience: 1 year
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.