Customer Service Coordinator
Adecco is assisting a local client in Lake Forest in their search for a Customer Service Coordinator . This is a temp to hire position and full time
Monday- Friday
8:00AM-5:00PM
$24.00/HR
Position Summary:
The experienced Customer Service Coordinator with expertise in Major Accounts seeking to advance their career will find what they're looking for with this company. Your responsibilities will include setting up major account customer information, validating the accuracy of order documents and equipment configurations, performing account reconciliations, preparing billing adjustments, reviewing open and aging installations and updating asset installation details.Accuracy and efficiency are the keys to success in all of these responsibilities.
Summary:
Accurately process Major Account orders and confirm delivery and installation of equipment with our national dealer network to ensure compliance with contract terms and conditions.
Qualifications:
- 5 + years increasingly responsible customer service experience
- High School or equivalent experience
- Previous customer service experience, order processing with technical industry experience preferred
- Proven ability to process a high volume of orders accurately and efficiently
- Hands on customer service support experience in a fast paced environment
- Superior follow-up and organizational skills
- Excellent data entry skills, including experience with Excel
- Experience with Oracle ERP systems is a plus
- Other duties as assigned.
Pay Details: $24.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance