Fulfillment Coordinator & Digital Press Operator

CustomBoxes is a small business that focuses on printing & agency services for SMBs and non-profits. We are professional, agile, innovative and our goal is to Help Small Business Grow Online All While Helping Reduce Impacts On The Environment.

Check out our video here: https://www.youtube.com/watch?v=5Ng6H9MITD8&t=1s

Our work environment includes:

• Growth opportunities
• Casual work attire
• Relaxed atmosphere
• On-the-job training
• Flexible working hours
• Entrepreneurial & independent
• Goal orientated (hit goals without much oversight)
• Satisfaction of helping 1000s of small businesses and non-profits

This person must schedule workloads to meet customer time requirements. In addition, he/she will perform daily and weekly maintenance on all digital equipment to ensure optimum output. This person is vital to the overall customer service provided and will work closely with other team members.

• Operations of Equipment - Black & White Digital Presses
• Comply with all OSHA safety requirements
• Clean and maintain equipment following daily and weekly schedules (video tutorials)
• Assist Bindery, Wide Format Operation and other areas of the facility if needed
• Ability to lift 50-90 lbs consistently through the day (push around even more with use of a pallet jack and potentially forklift later)
• Hit productivity targets and make recommendations to do so

• High school diploma/GED with experience or vocational/technical certification.
• Strong interpersonal skills
• Good mathematical skills (helps with measurements to ensure print lines up as intended for customer)
• Ability to apply written instructions to machine set-up and maintenance.
• Reliable attendance, punctuality and attention to workstation.
• Meet or exceed minimum test results as specified by hiring manager.
• Make recommendations on improving productivity
• Digital room experience a plus
• Desire to learn photoshop and other design software a plus
• Ability to talk with some customers via chat / email about any requests and / or issues they have with their designs / results
• Knowledge of how shipping process with Shopify, ship label apps (ShipStation, EasyShip, etc) for UPS, FedEx and USPS a big plus

• Fairy stress-free job in nice environment and good people
• Flexible schedule built around customer needs
• Clean working environment (temperature controlled)
• Small, polite team that wants to grow fast and cares about your personal needs and happiness
• Team culture of doing what is right for the staff, customers and the environment
• Bonus paid on # of boxes shipped on-time and accurate (up to an additional $10/hr)
• Help SMBs compete with large companies (small business non-profits, eCommerce, Moving & Storage, Real Estate, etc)
• Part of Pledge 1%