Administrative Assistant

We are in the process of recruiting an Administrative Assistant for our team based in Sanford, Maine, United States. This role lies within the non-profit sector and offers a short term contract employment opportunity. The successful candidate will be primarily tasked with handling inbound calls, managing data entries, and maintaining efficient email correspondence.

Key responsibilities:

• Handle and respond to incoming calls effectively.
• Manage and organize data entry tasks with precision.
• Maintain a detail oriented and efficient email correspondence with clients and colleagues.
• Monitor and manage inbound and outbound calls to ensure effective communication.
• Utilize Microsoft Excel, Outlook, and Word in daily tasks and responsibilities.
• Maintain and update customer records accurately.
• Investigate and resolve customer inquiries promptly and in a detail oriented manner. • Proficiency in Microsoft Office applications, specifically Microsoft Excel, Microsoft Outlook, and Microsoft Word.
• Experience with data entry, demonstrating exceptional attention to detail.
• Ability to manage email correspondence with professionalism and efficiency.
• Proven experience in handling both inbound and outbound calls, providing excellent customer service.
• Comfortable with answering inbound calls promptly and in a courteous manner.
• Prior experience in a non-profit environment is preferred but not required.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask effectively.
• Ability to work independently and as part of a team.
• High school diploma or equivalent required; bachelor’s degree preferred.