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Responsibilities/Skills/Experience Requirements

Job responsibilities:

• Rides with or meets Technician at designated location to assist on service call
• Follows directions provided by Service Technician to assist in completing product repair, including, but not limited to assistance in lifting, handling of tools, etc.
• Shuttles parts and supplies to Technician when applicable
• Assists with inventory related tasks including cycle counts, receiving and shipping
• Completes assignments related to fleet including preparing vans for new hires, shuttling fleet, spare fleet inspections, and prepping vans for decommissioning and sale
• Performs other duties as assigned

Job Requirements:

• Valid Driver License for the State of employment
• 18 years of age or older

Required Skills:

• Ability to aid physically the Service Technician in the handling of appliances or equipment to be repaired
• Ability to work variable and flexible hours, including overtime as needed
• Ability to handle stressful situations, and to work in a fast paced environment
• Ability to apply appropriate safety procedures and equipment to protect Company and customer assets
• Ability to communicate effectively with the Service Technician and customer
• Ability to read and utilize reports as needed
• Ability to read, write, and speak English
• Ability to follow Quality Management System (QMS) process guidelines
• Ability to maintain regular and consistent attendance
• Ability to work well with others in a team environment to deliver high performance results
• Outstanding customer service skills
• Open to change, with the ability to implement change quickly and effectively
• Ability to convey a positive image of the Company in all actions and behaviors
• Excellent communication skills
• Good listening skills
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push or pull 50 lbs; occasionally lift, carry, push or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, and sit
• Ability to frequently bend, squat, kneel, twist, turn, climb, and crawl
• Ability to occasionally reach above shoulder and type using a keyboard
• Ability to drive automatic transmission vehicle

Preferred Skills:

• Mechanical aptitude

Years Experience

Travel Requirements

Country

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Business

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Additional Compensation Explanation

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Location City

Indianapolis