Front Desk Coordinator

We are offering a short-term contract employment opportunity for a Front Desk Coordinator in Philadelphia, Pennsylvania. This role is in the healthcare industry and will be based in an office setting. As a Front Desk Coordinator, your primary duties will involve administrative assistance, customer service, and data entry tasks.

Responsibilities:

• Greet and check-in patients for their appointments with a welcoming demeanor
• Efficiently schedule and confirm appointments to ensure seamless operations
• Verify insurance eligibility of patients to prevent any miscommunication
• Enter patient payment, insurance, and demographic information accurately and promptly
• Direct phone calls to the appropriate personnel or department
• Use Microsoft Excel, Microsoft Outlook, and Microsoft Word for administrative tasks
• Provide concierge services and answer inquiries to provide excellent customer service
• Organize files and maintain a clean and orderly front desk area
• Handle additional administrative tasks and projects as required to support the team
• Utilize your interpersonal skills to foster a positive environment for all visitors and staff.
• Minimum of 1+ years of experience in a similar role or in administrative assistance is required
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Experience in answering multi-line phone systems
• Demonstrable skills in providing concierge services
• Strong customer service orientation and ability to interact professionally with people from diverse backgrounds
• Detail-oriented with the ability to perform data entry tasks with high accuracy
• Must possess strong interpersonal skills
• Experience in organizing files and maintaining filing systems
• Ability to handle multiple tasks simultaneously and prioritize effectively
• High school diploma or equivalent is required; further education in Office Administration is a plus
• Excellent written and verbal communication skills
• Must be able to maintain confidentiality and handle office matters with utmost discretion.

Please contact Hayley Master at 215.568.4580 and reference Job#03720-0013091919