Assistant Operations Manager
This position is ideal for someone with proven leadership skills and a passion for optimizing processes in a dynamic, customer-focused environment. Expereience with lean methodologies and e-commerce platforms is a plus!
salary: $60,000 - $75,000 per yearshift: First
work hours: 7 AM - 5 PM
education: Bachelors
Responsibilities- Assist in managing day-to-day operations, including order fulfillment, shipping, and inventory control.
- Supervise and support a team of logistics coordinators, warehouse staff, and customer service representatives, fostering a collaborative and efficient work culture.
- Monitor key performance indicators (KPIs) such as order accuracy, delivery times, and operational costs, providing insights for improvement.
- Collaborate with the Operations Manager to develop and implement strategies for scaling operations and enhancing productivity.
- Oversee inventory management, ensuring accurate stock levels and coordinating with suppliers to replenish goods as needed.
- Troubleshoot operational challenges, such as delays, staffing issues, or system errors, and implement effective solutions.
- Ensure compliance with safety regulations, company policies, and industry standards across all operational processes.
- Analyze operational data and generate reports to inform decision-making and forecast demand.
- Step in to manage operations in the absence of the Operations Manager, maintaining continuity and performance standards.
- Support customer satisfaction initiatives by addressing escalated issues related to shipping, returns, or order discrepancies.
The essential functions of this role include:
- working in a smoke free environment
- working in a non-temperature controlled environment
- standing for 8 hours at one time
- Operations
- Coaching
- Leadership
- Microsoft Office
- Years of experience: 3 years
- Experience level: Manager
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.