Employment Specialist - Saint Louis

Overview:

Classification: Non-Exempt

Scope of Position: Employment Specialists provide assistance and support in all areas related to gaining and/or retaining employment and career advancement. This position acts as a liaison between local employers and program participants. Employment Specialists match jobseekers desiring suitable and sustainable employment and/or training, with employers; all while providing an excellent customer experience and maintaining compliance with Federal, State, and local policies and procedures.

Responsibilities:

Essential Functions:

• Provide consistent and comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract, which includes but is not limited to:
• Determine WIOA AD/DW eligibility and complete and upload all required documentation for enrollment
• Provide case management to participants and assist in eliminating barriers to gaining and retaining employment
• Complete and submit accurate participant funding requests
• Address participant employment needs throught interviews, resumes, job searching
• Work with the team to develop employer strategies that result in work-based learning, job placement, and employer services
• Provide referrals to appropriate community service or social service agencies
• Prepare and deliver customized presentations/workshops to jobseekers
• Collect documentation to attain performance goals
• Work with all community partners and agencies to offer links to employment and training services
• Effectively use technology to conduct business both in person and virtually as client needs dictate
• Work in collaboration with other Workforce Development partners, community partners and WIOA required partners to ensure effective communication, seamless service integration, and streamlined access to the Job Center resources for clients and employers.
• Market and promote all services under EDSI-related grants through Missouri Job Centers
• Learn and implement Federal, State, and local policies and procedures related to EDSI, WIOA, and other contracted grants. Cross-train for other grants based on funder direction.
• Contact employers by phone, referral, or in-person to schedule face-to-face meetings
• Introduce employers to Missouri Job Center services and available training programs
• Develop a network for potential business leads and reconnect employers who no longer utilize services
• Assist with outreach and providing services to targeted populations, as appropriate
• Review participant employment skills and match with active positions in MoJobs
• Represent EDSI at conferences, meetings, and targeted social functions as required.
• Work under the guidance of supervisor to implement the regional vision
• Perform other duties as assigned

Qualifications:

Education and Experience Requirements:

• Career counseling or Case Management experience, WIOA experience preferred
• Ability to prioritize tasks and document visits and contacts
• Ability to demonstrate strong verbal and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Bachelor’s degree in Education, Social Work, Human Resources, or a related area preferred
• Knowledge of Microsoft Office programs
• Valid Driver’s License and an insured automobile are required, clean driving record