[ref. f88268904] Technical Writer, Learning

This role offers a long term contract employment opportunity.

• Utilize Pinterest writing guidelines, documentation best practices and our knowledge management systems to improve and organize documentation.
• Conduct research to understand Pinterest products and support processes thoroughly.
• Engage with internal teams to audit existing content and ascertain overall documentation requirements.
• Develop documentation project plans and timelines, ensuring efficient project management.
• Write and/or copyedit documentation adhering to best practices.
• Consolidate and organize documentation within the knowledge management systems.
• Establish collaborative, inclusive relationships with all stakeholders, positioning yourself as a trusted advisor.
• Prioritize tasks and manage time effectively to meet project timelines.
• Demonstrate technical support skills by resolving queries related to product and process documentation.
• Use graphic design skills to enhance the presentation of the documentation.
• Exhibit a strong understanding of API development in the context of technical writing.
• Apply knowledge of business process functions to improve the documentation process.
• Display a strong mindset for instructional design, enhancing the learning experience for internal teams. • Demonstrable experience in Documentation and Technical Writing.
• Proficient in providing Technical Support.
• Familiarity with Policy and Research activities.
• Proven skills in Project Management and Audit.
• Ability to effectively manage Stakeholders.
• Experience in Graphic Design is a plus.
• Strong Time Management skills.
• Adherence to Best Practices in relevant fields.
• Ability to Prioritize tasks and manage Timelines.
• Understanding of Business Process Functions.
• Proficient in Editing and Project Planning.
• Knowledge of API Development is a plus.
• Experience working with Internal Teams.
• Skilled in Positioning strategies.
• Familiarity with Mindset Software.
• Experience with Pinterest is beneficial.
• Skilled in Instructional Design.
• Proven abilities in Stakeholder Management.
• Experience in Knowledge Management.
• Ability to distill complex information into clear and concise Distillations.