Part-Time Tennis Shop Attendant

Overview:

Since 1974, Feather Sound Country Club has been one of the most premier private and exclusive country clubs offering first-class amenities, an inviting clubhouse, and a Joe Lee Signature Championship Golf Course! Also, are proud to be ranked "One of the Best 5 Private Clubs in Tampa Bay" by the Tampa Bay Times!

Come join our team and enjoy a fun, challenging, and motivating work environment!

Part-Time Shift: Monday-Friday 3:00pm to 9:00pm

Summary:

We are seeking a friendly and organized Part-Time Tennis Shop Attendant to join our team. The successful candidate will be the first point of contact for our members and guests, playing a critical role in their experience at our club.

Responsibilities:

• Greet and welcome members and guests with a friendly and professional demeanor.
• Manage court reservations and scheduling efficiently.
• Handle customer inquiries and provide information about club services and programs.
• Process payments for memberships, lessons, and other club offerings.
• Maintain a clean and welcoming front desk area.
• Assist with administrative tasks as needed.
• Performs other duties assigned by Director of Tennis

Tennis Shop – Sample tasks include:

• Answer phones in timely manner with a friendly and professional greeting.
• Check in members/guests and update tennis court sheet with outside staff.
• Making sure all members and guests sign their charge/sales receipts.
• Maintains a clean and organized tennis shop.
• Routinely rotates and updates tennis shop fixtures.
• Responsible for maintaining stock levels of key products.
• Responsible for receiving merchandise into inventory.

Other Responsibilities:

• Adheres to the policies and procedures of Premier Club Holdings d/b/a Feather Sound Country Club.
• Maintains strict confidentiality of client, company and personnel information.
• Demonstrates a strong commitment to the mission and values of the organization.
• Adheres to company attendance standards.
• Performs other duties as assigned.

Supervisory Responsibilities: None

Qualifications:

Qualifications:

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with scheduling software and basic computer applications
• Previous eperience in a customer service role is preferred.
• Passion for tennis or familiarity with the sport is a plus.

Computer Skills:

Proficiency using reservation software programs such as IBS and TPP. Microsoft Office, Excel, Word recommended. G-Suite experience or willingness to learn.

Position Type and Expected Hours of Work:

This is a part-time position (Monday-Friday - 3:00 pm to 9:00 pm).

Environmental Factors/Physical Demands:

Work is performed in an indoor facility. May be subject to bending, reaching, kneeling, stooping and lifting up to fifty (50) pounds.

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