Customer Service Representative (Remote)
Description:
We're looking for candidates with great customer service skills to fill our Customer Service Representative role!
This role is entirely remote and offers full-time hours with flexibility. We are ready to schedule interviews for this week.
We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.
Preferred experience/skills:
Previous experience in customer service or sales is a plus.Great communication skills.
Ability to listen to and understand customer needs.
Good problem-solving skills.
Comfortable working remotely and independently.
Willingness to learn and develop new skills.
Ability to adapt to change in a dynamic environment.
Job Duties: Deliver exceptional customer service through customer interaction and appropriate product delivery.
Conduct routine customer service calls.Research and resolve customer inquiries to ensure customer satisfaction.
Uphold high customer service standards.
Support multiple Account Managers by resolving customer issues.
Ensure customer satisfaction by answering day-to-day customer inquiries, transactional requests, and general customer service needs.
Creating the ideal customer experience with each customer interaction.
Meet or exceed sales quotas in an accountability-based culture.
What You Can Expect:
Flexible schedule.100% Remote position (Work from home).
Hands on training.
Life insurance.
Health insurance reimbursement.
Industry-leading resources and technology.
Additional Compensation:
Pay: $13.00 per hour + CSR Performance Bonus Program.Commissions: 4% of sold service calls.
Bonus: Up to $910 a month.
Anticipated annual income: $24,440.00 plus commissions.
Benefits:
401(k) matching.Dental insurance.
Health insurance.
Life insurance.
Paid time off.
Paid training.
Vision insurance.