Confidential Restaurant General Manager
Our fast-casual client is looking for full-time General Manager candidates to join their management team. The primary role of the General Manager will be to work in tandem with the General Manager to oversee the daily operations of the store, provide exceptional customer service, and proactively manage the front- and back-of-house team.
The ideal candidate is focused on excellent customer service and excellent operational results, has demonstrated restaurant leadership experience and has a passion for growing the business. New store opening experience is preferred. Bilingual (English and Shpanish) is also preferred.
We have openings in the Tampa area. We are going to be opening 12 new restaurants in the next three years.Responsible for recruiting, selecting, orienting, training, assigning, and scheduling team members, in partnership with the District Manager, Director of Operations, and VP of Operations. Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members.
Communicates job expectations to the staff; plans, monitors, and reviews the performance of employees; plans and reviews compensation actions; enforces policies and procedures. Communicate in a timely and effective manner with the District Manager about operational and human resources issues.Performs regular restaurant inspections to ensure the team and restaurant are meeting standards. Tracks inventory and ensures accurate record keeping. Identifies and resolves issues with food preparation. Helps team handle customer service issues with grace and courtesy and to cultivate happy, return customers.
Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, including, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; and maintaining security systems.
Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments.
Key Skills/Abilities: Guest service mentality; has a genuine desire to serve the guests Maintains a calm, tactful demeanor when dealing with difficult situations Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement Ability to measure performance, subjectively and objectively Cultivate an attractive culture within the restaurant Ability to handle numerous job duties essential to running a restaurant.Competent in the key areas of responsibility which include labor management, store operations, and customer care. Superior leadership, organizational, and time management skills. Possesses a confident and professional demeanor. Inspires trust, models best practices and cultivates morale and teamwork among team members.
Proactive problem-solver and decision-maker. Must thoroughly understand the importance of good hygiene and food handling practices. A flexible schedule is required, including weekends and nights. Strong work ethic. Minimum of 2 years of previous food service, retail, or restaurant supervisory experience
Job Type:
Full-time Salary: $48,000 - $53,000
Bonus: up to 20% of annual salary (based on KPI's)
Benefits: 401(k) Healthm Vision and Dental Insurance
Employee discountFlexible schedule
Paid time off
Experience level: 2 years +
Restaurant type: Fast casual restaurant
Shift: Day shift Evening shift Morning shift Night shift 50 Hours per Week 2 Days off per week
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