Customer Service Rep
Must be able to toggle between screens, research information in multiple systems and speak to clients while taking notes. Background check includes a Criminal Check, Employment/Education verification and a Drug Screen. Please send your resume for next steps!
salary: $18.49 - $18.5 per hourshift: First
work hours: 7 AM - 7 PM
education: High School
Responsibilities- Perform outbound tax-related calls to borrowers throughout the workday.
- Handle and address escalated customer inquiries and concerns effectively.
- Provide clear, accurate information and assistance regarding tax-related matters.
- Maintain professionalism and empathy when dealing with challenging situations.
- Follow-up
- Customer Service
- Typing Skills
- Basic Software Skills
- Customer Relations
- Basic Computer Skills
- Empathy
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.