Receptionists/Secretaries, Except Legal, Medical, and Exe...

We are in search of a Receptionist/Secretary to join our team based in Brooklyn, New York. This role is centered around providing outstanding customer service in a fast-paced environment. The position offers a long term contract employment opportunity in the industry of customer service and administration.

Responsibilities:

• Greet and manage customers, ensuring a positive experience
• Accurately enter and process customer applications
• Maintain detailed and accurate customer credit records
• Assist customers in operating DMV kiosks
• Screen and manage customer paperwork in an organized manner
• Grade and enter vision test results into the computer system
• Take customer photos for driver's licenses
• Actively monitor customer accounts and take appropriate action as needed
• Proctor tests and manage customers in the queuing system • Proficiency in customer service and the ability to assist customers effectively
• Familiarity with 'About Time' software for efficient time management
• Understanding of medical coverage and relevant paperwork processes
• Experience in receptionist duties, including answering calls and managing appointments
• Ability to handle paperwork and filing systems meticulously
• Knowledge of purchase orders and experience in processing them
• Experience in licensing procedures and regulations
• Knowledge in e-Commerce and ability to manage online transactions
• Experience in coordinating photo shoots, if applicable to the role
• Proficiency in EXPRESS software for data management
• Familiarity with ST Microcontroller and its applications
• Ability to maintain confidentiality and adhere to ethical standards
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite and other relevant software applications
• Excellent organization and multitasking abilities
• High school diploma or equivalent educational qualification.