Voice Engineer - Journeyman

Position Overview:

By Light is hiring a Network Voice Engineer to work in Tampa, FL. The Engineer will provide monitoring, incident management, problem resolution, control, troubleshooting, and reporting on the enterprise infrastructure.

This position will require a candidate open to "Panama Shift" work in a 24x7x365 environment.

Responsibilities:

• Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
• Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices.
• Provide input or updates as requested/required by JCSE in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations.
• Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure.
• Assist in developing TTPs/SOP documentation to support JNOC daily operations.
• Provide virtualization support with extensive experience with enterprise servers, networks, and desktops.
• Perform systems security administration functions, including creating user profiles and accounts.
• Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage.

Required Experience/Qualifications:

• IAT Level II certification required (Security+, etc.)
• CCNA Collaboration
• Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency.
• Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.

Special Requirements/Security Clearance:

• Top Secret clearance required