Assistant Scheduler - Alpharetta

apartmentSynergy Homecare North Atlanta placeAlpharetta calendar_month 

Assistant Scheduler- Full-Time

Immediate Hire- Full Time Scheduling Assistant

Scheduling Job Summary:

  • Make and receive telephone calls from caregivers and customers.
  • Organize and prepare work schedules for caregivers to match customer (client) requirements
  • Monitoring and verifying scheduling ERSP software to confirm caregivers shift completion
  • Function as a team player and build rapport with caregivers
  • Assist with on-calls as needed which includes after hour, weekends and holidays
  • Manages task calendar
  • Oversee all BUCA cases
  • On Call Notes: (when needed)
  • Documents schedule changes in notes
  • Document call outs, refusal of shifts, and any other changes including explanations as to why caregivers are
unable to make a shift
  • Other responsibilities may include basic administrative tasks and daily activities.

Office:

  • Answer phones and direct calls to the appropriate person. Takes messages.
  • Preparing Marketing Brochures and other Marketing Materials for the Marketing Department
  • Prepare new client folders, marketing folders, and client care note folder
  • Assist Director of Operations with mailing invoices and payroll
  • Enter all prospects into the system

Job Requirements :

  • A minimum of one year of experience as a Scheduling Coordinator in a healthcare/home care setting
  • High School Diploma- GED required; Associate Degree preferred
  • Ability to multitask
  • Work well under stressful situations
  • Critical thinker
  • Work as a caregiver in case of staffing emergency

Serious Inquiries only--Applicants with a minimum of 1 year SOLID patient/staffing scheduling experience will be considered.

Please email resume to (e-mail removed)

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