[ref. k7413000] Admin Assistant
Robert Half Boston
Our client in the healthcare industry is offering a short-term contract employment opportunity for an Administrative Assistant in Boston, Massachusetts. This role involves providing exceptional customer service and administrative support in an onsite employee health center, primarily catering to adults.
Great opportunity to contribute to a medical organization
Responsibilities:
- Deliver top-notch customer service to address inquiries and issues
- Coordinate referrals as part of the role's requirements
- Handle registration tasks to facilitate smooth operations
- Efficiently manage fax communications as part of daily responsibilities
- Organize and schedule appointments, ensuring seamless operations
- Use Epic Software for various administrative tasks
- Carry out phone triage to assess and direct calls appropriately
- Undertake QA management to maintain high service standards
- Proficiency in customer service, able to professionally and courteously handle all customer inquiries and complaints
- Ability to schedule appointments efficiently, ensuring optimal allocation of resources and time
- Willingness to work onsite, demonstrating flexibility and adaptability in various work environments
- Familiarity with Epic Software, capable of utilizing the software for various administrative tasks
- Skilled in operating fax machines, enabling effective communication and document transfer
- Proficient in triage, capable of prioritizing tasks based on urgency and importance
- Experience in referral coordination, able to manage and oversee patient referrals efficiently
- Knowledge of QA Management, ensuring all tasks and processes adhere to quality standards and regulations
Apply Today! We are interviewing immediately!
Boston
Job Description:
The Senior Administrative Assistant will provide experienced office/business support to the Regulatory Affairs department. The Senior Administrative Assistant will report directly to a Vice President-level manager.
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