[ref. n3086418] Injury Counselor - Portland
Overview:
Propel, an Alera Group company, is looking for a WC Injury Counselor. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services.With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Responsibilities:
- Contact injured workers within one business day to provide information, answer questions, and offer pharmacy first-fill details.
- Coordinate medical treatment by providing billing information to providers and addressing issues with the nurse triage service.
- Serve as an advocate and liaison for injured workers, local client contacts, and corporate clients.
- Maintain claim diaries and notify the Claims Consultant of any immediate red flags.
- Track and update OSHA logs for select clients.
- Participate in claims reviews to ensure proper case management.
- Assist with special projects as directed by the Claims Manager.
Qualifications:
- Minimum 2 years of experience in claims or a similar industry with knowledge of OSHA recordkeeping guidelines.
- Strong oral and written communication skills with attention to detail, follow-through, and dependability.
- Ability to work independently while adhering to service instructions for multiple accounts.
- Proficiency in Sagitta, ImageRight, and MS Office (Word, Excel, Outlook).
- Public speaking and presentation skills for claims reviews.
- Equal Opportunity Employment:
This job requires presence in the office on a hybrid schedule as agreed with the manager.
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
Hourly range is $24 to $26 per hour.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
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