Technical Support Tier 1
Acara Solutions Buffalo Grove
Are you a Technical Support who is looking to join one of the top companies within the Manufacturing Industry?
Are you looking to further your career and grow?
Do you have experience with customer satisfaction and service orientation?
If you answered yes to those three questions, then apply today!
Acara Solutions is seeking highly qualified candidates to work Onsite with our client in Buffalo Grove, IL. Interested?
Here's what you'd do: -Fields all incoming technical support requests into the Field Support department and is accountable for resolving product information requests and product problem/solution requests.-Accountable for support requests related to product information and product problems that are documented.-May escalate more difficult support requests to Field Support Engineers.-Log all incoming support requests into the company call tracking system in a timely and professional manner.
-Proficient at responding, resolving, and closing 40 percent of support requests utilizing technical training and undocumented, creative solutions.-Escalates more complex problems to Field Support Engineers.-Complete company-designated training courses for positions to enhance work performance and career development-Participates in special projects to increase the incumbent's role and technical abilities.
Here's what you'll get: -Pay rate: $25.00/Hour.-Hours: 40 hours/week 1st Shift-Length: Temp (9 Months)
Sound like a good fit?
APPLY TODAY
Are you looking to further your career and grow?
Do you have experience with customer satisfaction and service orientation?
If you answered yes to those three questions, then apply today!
Acara Solutions is seeking highly qualified candidates to work Onsite with our client in Buffalo Grove, IL. Interested?
Here's what you'd do: -Fields all incoming technical support requests into the Field Support department and is accountable for resolving product information requests and product problem/solution requests.-Accountable for support requests related to product information and product problems that are documented.-May escalate more difficult support requests to Field Support Engineers.-Log all incoming support requests into the company call tracking system in a timely and professional manner.
-Proficient at responding, resolving, and closing 40 percent of support requests utilizing technical training and undocumented, creative solutions.-Escalates more complex problems to Field Support Engineers.-Complete company-designated training courses for positions to enhance work performance and career development-Participates in special projects to increase the incumbent's role and technical abilities.
Here's what you'll get: -Pay rate: $25.00/Hour.-Hours: 40 hours/week 1st Shift-Length: Temp (9 Months)
Sound like a good fit?
APPLY TODAY
About Acara Solutions
Acara is a premier provider of recruiting and workforce solutions, and we help companies compete for talent. With a legacy of needs in various industries worldwide, we partner with clients, listen to them, and customize visionary talent solutions that drive desired business outcomes.We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Wheeling (IL), 3 mi from Buffalo Grove
communities. Our hard-working community is based on collaboration and respect for all team members and students.
What You Will Do:
The Technical Support Specialist will be responsible for providing high-level technical phone and hands-on support to faculty...
Cargo FloorWood Dale, 14 mi from Buffalo Grove
The Technical Support Specialist will provide expert technical assistance to customers, specializing in the installation, operation, and maintenance of Cargo Floor's advanced hydraulic and mechanical moving floor systems for trailers.
This role...
The Contractor ConsultantsArlington Heights (IL), 4 mi from Buffalo Grove
technical support, and managing personnel. The Field Supervisor will work closely with the Sales and Dispatch teams to ensure quality service delivery and customer satisfaction across all Commercial and Residential HVAC projects.
Who we are:
Paragon...