Datacenter Technician - South Brunswick

The Data Center Technician is responsible for maintaining, troubleshooting, and ensuring the optimal operation of servers, network equipment, and other critical infrastructure within a data center environment. This role involves hands-on hardware and software support, monitoring system performance, and adhering to strict operational protocols to ensure uptime and reliability.

Key Responsibilities:

1. Hardware Installation and Maintenance:

• Install, configure, and maintain servers, network devices, and storage systems.
• Perform hardware diagnostics and repair or replace faulty components.
• Ensure proper cabling and connectivity between devices.

1. Monitoring and Troubleshooting:

• Monitor data center systems and environmental conditions (temperature, power, etc.).
• Identify and resolve hardware, software, and network issues promptly.
• Escalate complex problems to higher-level support teams or vendors as needed.

1. System and Network Management:

• Perform routine system checks, updates, and patches.
• Support network configuration and connectivity tasks.
• Maintain inventory and documentation of hardware, software, and network configurations.

1. Operational Support:

• Adhere to data center protocols and security standards.
• Assist with capacity planning and resource allocation.
• Ensure all systems comply with organizational policies and regulatory requirements.

1. Collaboration and Reporting:

• Work closely with IT teams to implement and support data center projects.
• Provide regular updates on system health, performance, and incidents.
• Document procedures, troubleshooting steps, and resolutions for knowledge sharing.

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Qualifications:

• Education: High school diploma or equivalent (Associate or Bachelor’s degree in IT, Computer Science, or related field preferred).
• Experience:
• 1-3 years of experience in data center operations, IT support, or a similar role.
• Hands-on experience with server hardware, networking equipment, and cabling.
• Technical Skills:
• Knowledge of Linux, Windows Server, or other operating systems.
• Familiarity with networking concepts (e.g., VLANs, IP addressing, firewalls).
• Experience with data center tools such as monitoring software and ticketing systems.
• Soft Skills:
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team under time-sensitive conditions.
• Good communication and documentation skills.

Qualifications:

• Education: High school diploma or equivalent (Associate or Bachelor’s degree in IT, Computer Science, or related field preferred).
• Experience:
• 1-3 years of experience in data center operations, IT support, or a similar role.
• Hands-on experience with server hardware, networking equipment, and cabling.
• Technical Skills:
• Knowledge of Linux, Windows Server, or other operating systems.
• Familiarity with networking concepts (e.g., VLANs, IP addressing, firewalls).
• Experience with data center tools such as monitoring software and ticketing systems.
• Soft Skills:
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team under time-sensitive conditions.
• Good communication and documentation skills.