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UNICOM TELESERVICES Alsip
Unicom Teleservices is currently hiring for Customer Service Call Center Agents and Medical Appointment Desk.
ALL SHIFTS AVAILABLESpanish a huge plus!
We are looking for leaders in the industry. Individuals who are serious about a career with growth opportunities - not 'just a job'! Our notable clients are throughout the United States, with some having a global presence. Immediate opportunity for experienced Call Center/Customer Service Agents.
We are a 24-hour live Agent call center servicing. Agents are required to be flexible ~ will be required to one weekend day (Saturday or Sunday). We are also looking for ALL shifts. Schedules are set to ensure an excellent work life balance. This is a full-time position. The office is adjacent to 294; Cicero Avenue; 127th St.
Public transportation is available. However, having your own reliable transportation to ensure reliability is important.
Additional qualifications: Starting salary is dependent on the following- Proficient in relevant computer applications
- Knowledge of customer service principles and practices
- 1 or more years in call center environment preferably using Infinity Call Center Software
- Keyboard entry speed of 40 wpm error-free
- Excellent communication skills including proper diction, grammar, spelling, listening skills, attention to detail, judgment, adaptability, teamwork, verbal, and written communication skills.
- Experience helpful in the following EMR software: Athena, Modernizing Medicine, e Clinicals, Next Gen, Acuity.
- Must have your own reliable transportation. We are seeking mature dedicated individuals for these positions who are real team players.'
- Work Remotely : HYBRID UPON COMPLETION OF TRAINING
Job Type: Full-time
Pay: $17.00 - $20.00 per hourExpected hours: No less than 38 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Overnight shift
People with a criminal record are encouraged to apply
Application Question(s):
- YOU MUST HAVE A TYPING SPEED OF 40WPM TO BE CONSIDERED FOR THIS POSITION....WHAT IS YOUR TYPING SPEED?
Education:
- High school or equivalent (Preferred)
Experience:
- Call Center and/or Medical Appointment Desk: 1 year (Required)
- Hands-On Call Center: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
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