Lead Site Reliability Engineer

The successful candidate will play a crucial role in improving system reliability, reducing downtime, and enhancing operational efficiency.

• Take the lead in incident response, root cause analysis, and post-mortem reviews to reduce downtime and continually improve system reliability.
• Design, deploy, and maintain both on-premise and cloud infrastructure, meeting the organization's requirements for scalability, performance, and security.
• Utilize Infrastructure as Code (IaC) tools to ensure all infrastructure is repeatable and versioned.
• Develop and maintain automation scripts and tools to improve operational efficiency and manage deployment and monitoring.
• Provide architectural recommendations and implementations to evolve the Software Development Life Cycle (SDLC).
• Manage the team structure of the Site Reliability Engineering team.
• Measure and communicate key metrics for each environment.
• Facilitate knowledge sharing across each team in the engineering organization.
• Serve as a resource for team members in non-engineering roles.
• Participate in flexible on-call rotations. • Proficiency in Amazon EC2, Ansible, Apache ANT+, Apache Tomcat, Atlassian Jira, AB Testing, Agile Scrum, Automation, AWS Technologies, and Cluster Analysis is required.
• Extensive experience in site reliability engineering or similar roles.
• Strong understanding of system and network architecture.
• Ability to develop and maintain CI/CD process for SaaS and cloud applications.
• Ability to troubleshoot complex system issues.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Demonstrated ability to work in a team environment.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• Experience in working with cross-functional teams to ensure system reliability, availability, and performance.
• Knowledge of best practices related to data encryption and cybersecurity.
• Familiarity with containerization and orchestration technologies.
• Ability to handle on-call duties on a rotating schedule.
• Proven track record of designing and implementing scalable and reliable systems.
• Ability to mentor entry level engineers and help them grow in their roles.
• Strong documentation skills to ensure system processes and procedures are recorded for team use.