Receptionist - Niles

The Receptionist will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

• Greet and welcome visitors as soon as they arrive at the office, ensuring a positive and friendly environment.
• Answer, screen, and forward incoming phone calls in a professional manner.
• Utilize Microsoft Office programs to create and manage documents.
• Perform data entry tasks and maintain organized files.
• Handle email correspondence professionally and efficiently.
• Schedule appointments, manage calendars, and coordinate staff schedules.
• Operate office equipment, such as printers and scanners, to produce copies of documents as needed.
• Exhibit excellent customer service skills and interpersonal skills in all interactions.
• Utilize the multi-line phone system effectively, managing multiple calls simultaneously.
• Perform other duties as assigned to support the efficient operation of the organization. • Proficiency in Microsoft Office Suite including Microsoft Word, Excel, and Outlook
• Experience with data entry and organizing files
• Excellent interpersonal skills and strong customer service orientation
• Familiarity with answering multi-line phone systems
• Ability to handle email correspondence effectively and professionally
• Proven experience in scheduling appointments
• Previous experience in a receptionist role or similar position within a non-profit organization is preferred
• Ability to multitask, prioritize, and manage time effectively
• Strong verbal and written communication skills
• High school diploma or equivalent; higher degree in a relevant discipline would be appreciated.