[ref. e12622918] Administrative Assistant - Boston

We are offering an engaging opportunity in the industry for an Administrative Assistant in the Boston, Massachusetts, 02100, United States area. This role involves a variety of tasks, primarily focusing on customer service and data entry. The position offers a long term contract employment opportunity.

Responsibilities:

• Handle inbound calls professionally, providing exceptional customer service
• Efficiently manage email correspondence, ensuring timely responses and follow-ups
• Responsible for data entry tasks, maintaining accuracy and efficiency
• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) for various administrative tasks
• Schedule appointments, managing a complex and dynamic calendar
• Monitor and manage inbound and outbound calls, ensuring effective communication
• Maintain and update customer records, ensuring data accuracy and confidentiality. • Proficiency in answering inbound calls, managing customer queries and concerns effectively.
• Demonstrable experience in providing exceptional customer service.
• Ability to perform data entry tasks with high accuracy and attention to detail.
• Excellent skills in email correspondence, able to communicate professionally and clearly.
• Experience with handling both inbound and outbound calls.
• Expertise in using Microsoft Excel for data management and analysis.
• Familiarity with Microsoft Outlook for email and calendar management.
• Proficiency in creating presentations using Microsoft PowerPoint.
• Ability to draft, edit, and format documents using Microsoft Word.
• Experienced in scheduling appointments, managing calendars, and coordinating meetings.