Receptionist

apartmentRobert Half placeWayne calendar_month 
We are offering a long-term contract employment opportunity for a Receptionist in Wayne, Pennsylvania. This role operates within the beauty and wellness industry and requires a blend of administrative and customer service skills. The Receptionist will perform a variety of tasks, including managing client appointments, answering multi-line phone systems, and providing concierge services in a high-end salon environment.

This is a workplace that values detail-oriented and highly organized individuals who can handle high volume tasks.

Responsibilities:

  • Manage client scheduling using salon software, ensuring efficient booking of appointments.
  • Provide concierge services, ensuring a positive experience for all salon clients.
  • Handle administrative tasks, including ordering office supplies and products.
  • Maintain an organized file system, making sure all customer records are updated and accurate.
  • Use software like Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform data entry tasks.
  • Answer multi-line phone system, handling customer inquiries and resolving any issues.
  • Assist the floor manager with administrative tasks as needed.
  • Monitor customer accounts and take appropriate action when necessary.
  • Utilize strong interpersonal skills to provide excellent customer service.
  • Support potential growth opportunities within the salon, including the possibility of transitioning to a floor manager role.
  • Minimum of one year of experience in a receptionist role or similar
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Experience with data entry and organizing files
  • Demonstrated ability in administrative assistance
  • Familiarity with answering multi-line phone systems
  • Experience providing concierge services is a plus
  • Strong customer service skills
  • Excellent interpersonal skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required
  • Excellent written and verbal communication skills
  • Attention to detail and accuracy in all tasks
  • Ability to handle confidential information with discretion
  • Ability to multitask and manage time efficiently
  • Positive attitude and friendly demeanor.
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