Applications Engineer - IIOT (mechanical/electrical/manufacturing)
Recruiting Engine (MLS) Greenville
Drive product enhancements and improvements on sensor products, accessories, and their associated digital tools.
- Test sensor products and digital tool features before releases and create/update supporting documentation.
- Provide product and application-based technical customer support for IIOT Technologies customers via phone, email, chat, and video conferencing.
- Establish and maintain extensive BOM"s.
- Provide product selection and installation support and find creative solutions to customer issues.
- Drive product enhancements and improvements on sensor products, accessories, and their associated digital tools.
- Collaborate with other functional areas, including product management, R&D, and quality, to ensure overall alignment.
- Support warranty and quality functions.
- Occasional travel as required. Travel to provide on-site customer support, including product training, installation support, and troubleshooting.
- Create, use, and maintain software programs to help facilitate customers" requests and make daily tasks more efficient.
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