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apartmentHunting Dearborn Inc placeFryeburg calendar_month8/28/24

Job Description

Hunting, Dearborn Division is seeking a self-motivated, detail-oriented Account Specialist to join our team in Fryeburg, ME. The Account Specialist will support the Sales Team by providing exceptional customer support throughout all areas of the department.

The Account Specialist will engage with customers to develop and maintain positive relationships and build lasting partnerships. The Account Specialist will be responsible for coordinating activities related to inquiries, producing sales results, service delivery support, and ensuring workflows are properly managed.

At Dearborn, we innovate and collaborate with global technology leaders to make the world a better place, from undersea to outer space. A leader in manufacturing of highly advanced, precision machined, components, Hunting Dearborn machines specialty alloy products to blueprint, providing solutions to our global customer's toughest challenges in industries spanning aerospace and defense, space exploration, power generation, petroleum, nuclear, sub-surface, transportation, and a host of commercial industries, from our state-of-the-art facility.
We provide a competitive benefits package, training, and development opportunities all while working for a stable employer.
Responsibilities

Support Sales Manager and Sales Team as requested.
Provide exceptional customer service.
Develop & maintain positive partnerships with customers.
Coordinate all inquiry related activities.
Coordinate activities related to producing sales results.
Provide service delivery support.
Ensure workflows are properly managed.

Required Skills and Experience:

3+ years of Customer Service or Account Management
Microsoft Office experience required
Experience in a similar industry highly preferred
Effective communication skills
Time management skills
Detail oriented
Self-Directed and effective problem-solving skills

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, and sit depending on the work being completed.
Work Environment/Conditions

Monday to Friday, day schedule, 8 or more hours per day.
Pristine, climate-controlled facility, equipped with state-of-the-art machinery and equipment.
Noise level in work environment is typically low to moderate.
Exceptional company culture, diverse and interesting work, with the opportunity to build meaningful relationships.
We take pride in being an excellent resource for the professional growth of our employees and providing a safe and supportive environment.
On-site presence is required.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
401k Match
Life Insurance
Tuition Reimbursement
Parental Leave
Professional Development Assistance
Employee Assistance Program

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Candidates are required to be authorized to work in the United States. All employees must be able to comply with the company Drug and Alcohol Policy, which includes participation in Company random drug testing. Employment is subject to background checks appropriate to the position.

Qualifications Behaviors Preferred
Innovative: Consistently introduces new ideas and demonstrates original thinking.
Team Player: Works well as a member of a group.

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done right the first time.

Education
Preferred

College degree preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Application Question(s):

Why would you most likely use the "freeze panes" feature in Microsoft Excel?

A.  To keep a header row visible while scrolling
B.  To freeze certain cells to prevent formulas from breaking
C.  To restrict access to certain rows
D.  To restrict the formatting of certain cells for sharing data clearly

A client is upset about a service delay. He's speaking loudly and attracting attention.

What would you do?
A.  Acknowledge his feelings and explain how you'll try to speed things up
B.  Politely ask him to calm down and explain that getting upset won't help speed things up
C.  Explain that all clients are equally important and you're doing your best
D.  Suggest he contact the customer service hotline

E. Direct him to speak to your supervisor

Experience:

Microsoft Office: 3 years (Required)
Customer service: 3 years (Required)
Time management: 1 year (Preferred)

Ability to Relocate:

Fryeburg, ME 04037: Relocate before starting work (Required)

Work Location: In person

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