Front Desk Receptionist

We are offering a permanent employment opportunity in the manufacturing industry in STAMFORD, Connecticut. We are in search of a Front Desk Receptionist, who will be instrumental in maintaining an orderly and welcoming office environment by managing incoming calls, welcoming visitors, overseeing office supplies, and aiding in daily administrative duties.

• Efficiently managing incoming phone calls, directing callers to the appropriate extensions
• Greeting and providing assistance to clients, employees, and visitors in a detail oriented manner
• Overseeing visitor sign-in and ensuring adherence to office security procedures
• Receiving, sorting, and distributing mail and packages, as well as coordinating outgoing shipments when necessary
• Maintaining and replenishing office supplies, including kitchen essentials
• Keeping the front desk area tidy and organized
• Utilizing Microsoft Teams and other basic computer programs for internal communication and scheduling
• Assisting with various administrative tasks as assigned. • Possess strong skills in customer service, demonstrating the ability to interact with customers in a detail oriented and courteous manner
• Experience in receptionist duties, including managing incoming and outgoing mail, scheduling appointments, and maintaining office cleanliness
• Proficiency in answering inbound calls, with the ability to handle high call volumes and direct calls to appropriate departments
• Basic knowledge of manufacturing industry operations
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent written and verbal communication skills
• Strong organizational skills, with the ability to prioritize tasks and manage time effectively
• Ability to work in a fast-paced, dynamic environment
• High school diploma or equivalent
• Previous experience in a front desk or customer service role is a plus
• Must be able to maintain confidentiality and handle sensitive information with discretion
• Ability to work independently and as part of a team
• Must be punctual, reliable, and demonstrate a strong work ethic.