Business Analyst - Michael Page

About Our Client

Leading Financial Firm seeking an Business Analyst located in Manhattan or Washington D.C. This role is a contract role with great possibility to be converted and hybrid.

• Leverage bank payments domain expertise to articulate, gather, rationalize, and document business requirements.
• Analyzes business problems, ensures all proper contexts are understood, and appropriately integrates into actionable insights.
• Creates business use cases, user personas, and user stories.
• Documents business models, workflows, and processes.
• Captures and analyzes business user feedback to measure and report customer delight.
• Supports internal/external documentation.
• Prioritizes features and enhancements based on customer feedback and market awareness.
• Works closely with both internal and external teams to support delivery of high-quality products within our markets.
• Facilitates communication between teams and ensure alignment on goals and timelines.
• Monitors industry trends, competitive landscapes, and emerging technologies to identify opportunities for innovation and improvement.
• Supports development of key performance indicators (KPIs) for the platform and tracks performance against these metrics. Uses data to drive decision-making and iterate on the product.
• Supports product-related functional inquiries.

MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

• Bachelor's or master's degree.
• 8-10 years of business analyst experience within commercial banking payments processing units.
• Expert-level knowledge of bank payment processing operations and technologies, such as SWIFT, mobile payments, peer-to-peer transfers, and online payment platforms.
• Strong knowledge of unique regulatory and operational requirements of Money Service Businesses, including licensing, reporting, and compliance obligations.
• Proven ability to analyze data and use insights to drive product decisions.
• Demonstrated ability to influence cross-functional teams and manage multiple stakeholders.
• Strong problem-solving skills with the ability to think strategically and execute methodically.
• Strong communication, presentation, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic, and collaborative team environment.
• Experience with tools such as Jira, Azure DevOps, Confluence preferred.
• Knowledge of financial crimes compliance concepts and the technology commonly utilized to support KYC, transaction monitoring, and sanctions screening inclusive of data integration, architecture, APIs, UI/UX, workflow management, reporting, and integration strategies preferred.
• Knowledge of product management frameworks and best practices preferred.
• CAMS or similar certification preferred

MUST HAVES:

• Experience with tools such as Jira, Azure DevOps, Confluence
• Experience with financial crimes compliance concepts and technologies supporting KYC, transaction monitoring, and sanctions screening
• 8-10 years of business analyst experience within commercial banking payments processing units.
• Expert-level knowledge of bank payment processing operations and technologies, such as SWIFT, mobile payments, peer-to-peer transfers, and online payment platforms.
• Financial services/banking industry experience

What's on Offer

Competitive compensation based on experience.Apply today using the link and your resume will be reviewed within 24 hours!