Contracts Support Associate
Robert Half New Providence
We are on the hunt for a Contracts Support Associate to join our client's team in the New Providence, New Jersey area. In this role you will be tasked with a variety of responsibilities, you will manage customer applications, maintain customer records, monitor customer accounts, and address any customer inquiries related to contracts in an efficient and effective manner.
Responsibilities:
- Efficiently process and manage customer credit applications within the contracts department.
- Maintain and update customer credit records on a regular basis.
- Monitor customer accounts for any discrepancies or issues that may arise.
- Respond to customer inquiries regarding contracts and provide necessary support.
- Use Microsoft Excel to track, analyze, and report on customer data.
- Work collaboratively with co-managers and the team to ensure smooth operations.
- Train and become proficient in using the Cobblestone system for contract management.
- Continually update contract records and ensure their accuracy in the system.
- Assist in the administration of contracts and insurance-related tasks.
- Liaise between customers and the contracts department, ensuring clear and effective communication
- Should possess a strong understanding of contracts
- Must be proficient with Microsoft Excel
- Excellent communication and interpersonal skills are required
- Must be detail-oriented, with the ability to manage multiple tasks simultaneously
- Demonstrated ability to work in a fast-paced, deadline-driven environment
- Strong problem solving, and analytical skills are necessary
- Previous experience in a wholesale distribution industry is a plus
- Must possess a high level of integrity and confidentiality
- Ability to work effectively both independently and as part of a team
- Good organizational and time management skills are essential
- Must be able to interpret and analyze contract terms and conditions
- Knowledge of contract administration principles and practices is preferred
- Experience with contract negotiation is advantageous
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