Outside Customer Service Representative
Deliver Exceptional Service - Join Always On HVAC as an Outside Customer Service Representative!
Job Title: Outside Customer Service Representative
Company Name: Always On HVAC
Salary: $50,000 - $60,000 annually ( based on experience)
Industry: Residential HVAC and Insulation
Location: Brooklyn, NY
Job Overview:
Always On HVAC is seeking a customer-focused, hands-on Outside Customer Service Representative to handle service-related concerns and provide on-site troubleshooting for our residential HVAC and insulation customers. This role is ideal for a problem-solver who thrives on helping people, enjoys both phone-based and in-person interactions, and is skilled in technical troubleshooting.
As the first point of contact for service-related inquiries, you will work to resolve most issues over the phone. For more complex concerns, you will travel to customers' homes to diagnose and troubleshoot HVAC and insulation system problems, ensuring a seamless customer experience.
This is a salary-based position, perfect for a self-motivated professional who wants to take ownership of customer satisfaction while traveling throughout NYC and surrounding areas.
Who We Are:
At Always On HVAC, we are more than just an HVAC company-we are a team of motivated professionals who thrive on hard work and success. As a growing company, we offer exceptional opportunities for career advancement, and we truly care about our people.Our leadership team brings deep industry experience and mentorship, and we believe in rewarding employees who put in the effort. Our work culture is fast-paced and high-energy, and we are willing to pay top dollar for top performance.