Customer Service / Receptionist
Turin Aviation Group Miami
The Receptionist will provide superb receptionist/customer service functions. To be successful in this role, the ideal candidate will have previous receptionist/customer service. Combined with excellent communication skills, one must have proficient database skills.
Supports continuity among work teams by documenting and communicating actions
Addresses potential issues appropriately and efficiently; suggests prompt solutions to ensure customer issues are attended to and minimized ; if beyond the representative's knowledge, forwards to appropriate staff
Maintains a safe and clean reception area
Complies with Company policies, rules, and regulations
Exceptional poise and presence on the phone
Professional demeanor with a results-driven approach
Detailed knowledge of products offered
Computer literate and proficient using MS Office; familiarity with ERP/CRM software
Service-oriented with solid business acumen and ability to resolve customer grievances
Ability to work effectively and cooperatively in a team environment
Ultimately, you will ensure customer needs are met and exceeds the expectations of our business objectives and contributes to our Company's success.
Duties and Responsibilitie:
Welcome visitors by greeting cheerfully, making a positive and lasting impression; notifies staff of visitor arrival, maintains logbook, issues visitor badges, etc.Supports continuity among work teams by documenting and communicating actions
Addresses potential issues appropriately and efficiently; suggests prompt solutions to ensure customer issues are attended to and minimized ; if beyond the representative's knowledge, forwards to appropriate staff
Maintains a safe and clean reception area
Complies with Company policies, rules, and regulations
Performs other related duties as necessary oR assigned
Knowledge, Skills and Abilities:
Outstanding verbal and written communication, interpersonal and customer service skillsExceptional poise and presence on the phone
Professional demeanor with a results-driven approach
Detailed knowledge of products offered
Computer literate and proficient using MS Office; familiarity with ERP/CRM software
Service-oriented with solid business acumen and ability to resolve customer grievances
Ability to work effectively and cooperatively in a team environment
Regular and punctual attendance required
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associates Degree preferred2+ years of customer service experience (or similar) with ambition, integrity and work ethic
Miami Beach (FL)
Overview:
Opportunity: Restaurant Server
Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Your Growth Path
Restaurant Supervisor/Banquet...
Palm Aire Professional ServicesMiami
Are you a dynamic and results-oriented professional with a passion for sales and hospitality? We are looking for a Sales Manager to join our team and play a key role in driving revenue growth, building community partnerships, and promoting our...
Costa FarmsMiami
Answer inquiries and provide information in person or via phone while providing excellent customer service to the general public, customers, visitors, and employees within the organization. This position will also assist the HR Department.
Principal...