Front Desk Agent - ref. y2315503
Description**
_At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!_
_We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.We are ready for you to start your journey with us where You Belong. We Care. Shine Bright._
_We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with:_
+ _Highly competitive wages_
+ _An exceptional benefit plan for eligible associates & your family members_
+ _401K matching program for eligible associates_
+ _Flexible scheduling to allow you to focus on what is important to you_
+ _Discounts with our Crescent managed properties in North America for you & your family members_
+ _Free Parking_
+ _Free Meals_
+ _Discounts with Marriott Hotels and Resorts_
**_Here is what you will be doing each day:_**
As a Front Desk Agent, you will be responsible for all initial guest interactions, including, but not limited to check in/check out; problem resolution, delivering an award-winning service to every guest, every time.
**_Does this sound like you?_**
Do you enjoy engaging with new people every day with constant warmth and a smile? Are you a person who would enjoy being the key person to ensure hotel guests are well taken care in an efficient and organized manner? You don’t shy away from physical work and can lift linen bundles that can weigh up to 50 lbs.The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.41 CFR 60-1.35(c)