Assistant Retail Store Manager

Benefits: Medical insurance, dental insurance, vision insurance, 401(k), health savings account (HSA), employee assistance program (EAP), paid time Off (PTO), paid holidays, employee discount

We hope we bring out the best in each person we hire and we hope each new hire will help us find innovative ways for us to be better in return. We want each employee to have an enjoyable experience at WholesomeCo by setting time aside to have fun in group settings regularly.

The Assitant Retail Store Manager provides support to the Pharmacy Agents which includes: hiring, training, evaluating performance, and ensuring the highest level of performance of our staff. This individual will primarily oversee staff who see patients for in-store purchases.

Responsibilities include:

• Truly embodying the importance of the customer experience for every single patient
• Create a supportive environment to develop/motivate staff through goal setting, performance monitoring, touch base meetings to coach and deliver timely feedback
• Complete all necessary administrative paperwork promptly including creating staff work schedules and ensuring appropriate pharmacy coverage
• Assists in collecting and organizing accurate daily, weekly, and monthly recaps from sales data and patient counts
• Ensure that compliance guidelines are followed and adhered to
• Assist with hiring, training, and performance evaluations based on clearly defined expectations
• Respond to staff questions, concerns, or suggestions
• Serve as a resource for pharmacy staff concerning products and services, policies and procedures, and industry regulations while adhering to compliance requirements
• Enforce company policies while adhering to proper procedure regarding disciplinary action
• Holding staff to established standards and accountability for employees
• Resolve or elevate conflicts in the best applicable way
• Manage and implement training to improve sales
• Provide timely and appropriate feedback to the Director of Retail
• Other responsibilities as assigned

Qualifications:

• 4+ years of managerial experience preferably in a retail setting
• Previously managed teams of 15 or more hourly employees
• Professional, assertive, and friendly with the ability to make decisions independently
• An essential function of the job is the ability to navigate computer/handheld systems with intermediate computer and keyboarding skills
• Strong attention to detail in a heavily regulated and compliance structured environment
• Microsoft Office experience, particularly with Excel and PowerPoint
• Google Suite experience, particularly Gmail, Google Docs, and Google Sheets
• Strong organizational skills and the ability to multitask in a fast-paced environment
• Must pass a pre-employment/post-offer background check
• Must be 21 years of age or older

Benefits:

• Paid time off (PTO)
• Seven (7) paid holidays per year
• Employer paid 80% of the total medical insurance premium
• Employer paid 75% of the total dental insurance premium
• Employer paid 75% of the total vision insurance premium
• HSA with match up to $150 per month
• 401(k) with 100% employer match up to 3% and 50% match for the following 2%
• Employee Assistance Program (EAP)
• Employer paid $25,000 of basic life coverage
• Optional additional life insurance
• Optional accident insurance
• Employees who are active medical cannabis patients are eligible for an employee discount of 35% off of WholesomeCo products and 15% off of 3rd party products

Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required.

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