Administrative Assistant

The Administrative Assistant will be responsible for handling inbound calls, managing email correspondence, and maintaining accurate records.

Responsibilities:

• Managing inbound calls and addressing customer inquiries
• Providing exceptional customer service to clients and addressing their needs promptly
• Entering and updating customer data accurately in the system
• Handling email correspondence with professionalism and efficiency
• Utilizing Microsoft Suite (Excel, Outlook, PowerPoint, Word) for daily tasks and communications
• Scheduling appointments and coordinating meetings as necessary
• Providing administrative assistance to the team, such as filing and organizing documents
• Demonstrated ability in answering inbound calls efficiently and professionally.
• Proven customer service skills to interact cordially with clients and team members.
• Proficiency in data entry with a keen eye for detail and accuracy.
• Ability to manage email correspondence effectively and professionally.
• Skilled in using Microsoft Excel to create spreadsheets, charts, and reports.
• Familiarity with Microsoft Outlook for managing emails, calendars, and tasks.
• Proficiency in Microsoft PowerPoint for creating compelling presentations.
• Competence in using Microsoft Word for creating documents, reports, and letters.
• Experience in scheduling appointments, meetings, and events.
• Previous experience in administrative assistance is crucial.
• Familiarity with e-Filing systems for organizing and storing digital documents.