Medical Receptionist

This role offers a long term contract employment opportunity.

Responsibilities:

• Respond to incoming phone calls and emails, ensuring patient inquiries are addressed promptly and accurately.
• Oversee the check-in process for patients arriving for appointments, ensuring a seamless and positive patient experience.
• Carry out data entry tasks with a high level of accuracy, updating patient records as required.
• Manage mail processing, ensuring all incoming and outgoing mail is handled in a timely and organized manner.
• Provide assistance with billing functions to ensure accurate and timely billing processes.
• Contribute to the creation of charts and graphs to represent patient data and trends.
• Perform consistent check-ins with patients to maintain a high level of customer service.
• Use your skills in answering inbound calls to address patient inquiries, schedule appointments, and provide information.
• Manage all aspects of patient interaction with professionalism, from answering inquiries to checking patients in for their appointments.
• Ability to answer and manage inbound calls effectively
• Experience with billing functions within a medical setting
• Familiarity with creating and interpreting charts and graphs
• Ability to check in and manage patients efficiently and with a high level of customer service
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively
• High attention to detail and accuracy in administrative tasks
• Prior experience in a medical receptionist role or similar is desirable
• Familiarity with medical terminology and healthcare regulations is advantageous.