IT Business Analyst - Atlanta
One of Acara Solutions clients in the Cancer Research Field is looking for an IT Business Analyst to join their team!
Location: 100% Remote Duration: 12+ Months (Temp to direct)Pay Rate: Up to $70 an hour
The IT Business Analyst provides guidance to their pillar or departments around enhancements and implementation of Digital Solutions products. They possess the business understanding needed to identify - define Pillar/Departmental direction, requirements, and gaps.They are a key member of the Digital Solutions team and align with cross functional teams such as other Pilar and Departmental teams to provide input on implementation of technical projects. They work closely with product owners, software developers, administrators, solution architects, and testers.
-Establish and maintain collaborative relationships with Digital Solutions product vendors and partners and provides feedback of partner performance.-Define and design the operational platforms and tools that will help drive the scalability, resiliency, and reliability of organization wide platforms.-Serves as a subject matter expert for technology related issues, analyzing and troubleshooting issues with technical leads and QA testers to ensure smooth defect resolution.-Build relationships and collaborate with stakeholders including other Digital Solutions support teams, Digital Marketing, and Region/Enterprise departments.-Prioritization of Pillar product backlog and release planning.-Ensure Pillar Product backlog item Acceptance Criteria is clearly defined.-Provides oversight of each release to ensure work is moving forward and identify risks and gaps.-Collaborates with Pillar and Department stakeholders from across the enterprise to plan and deliver new platforms and systems that support their business and/or deliver technical enhancements to existing platforms, in partnership with IT, to align with strategic business goals.-Support Digital Solutions Roadmap updates and changes to ensure it is kept up to date and accurate.-Document functional and technical specifications for internal Pillar stakeholders.-Establish, maintain and document scalable Pillar/Department business processes and workflows to guarantee best practices in campaign, customer and data management.-Track requirements gathering for new or enhanced platforms; reaching out to Pillar/Department stakeholders and/or external consulting firms as needed to complete all requirements.-Ability to capture User Stories and build process flows based on requirement provided by business stakeholders.-Recap meetings with Pillar/Department stakeholders including requirement sessions, system demos, user acceptance testing, and end user training.-Provide input on current business processes for maximum effectiveness and efficiency.Assist in documenting epics and stories to inform future development work and enhancements.-Manage development ticket updates and tagging; ensuring items are up to date and accurate.-Identify technical issues and / or roadblocks; following through to ensure they are resolved or recommending solutions / next steps.-Ensure staff are trained and well-versed in new systems and/or new functionalities.