Administrative Assistant

We are offering a short term contract employment opportunity for an Administrative Assistant in the bustling city of Lynchburg, Virginia. The role is anchored in the industry of administration and customer service, and involves a wide array of responsibilities, from managing inbound calls to setting up appointments.

• Function as the first point of contact for customer inquiries, managing inbound calls with a detail oriented demeanor.
• Deliver high-quality customer service, addressing and resolving customer concerns and complaints.
• Handle data entry tasks, ensuring accuracy and timeliness in updating and maintaining customer records.
• Manage email correspondence with clients, responding to queries and providing necessary information in a timely manner.
• Facilitate outbound and inbound calls as necessary, ensuring effective communication with clients.
• Utilize Microsoft Excel, Word, Outlook, and PowerPoint to manage administrative tasks and maintain documentation.
• Schedule appointments for clients and team members, ensuring efficient time management.
• Maintain a smooth flow of information within the team, ensuring all members are updated on relevant data and appointments. • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
• Experience with answering inbound calls and managing both inbound and outbound calls
• Strong customer service skills and experience
• Ability to perform data entry tasks with high accuracy
• Excellent email correspondence skills, with a focus on detail oriented communication
• Experience with scheduling appointments and managing calendars
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills.