Director of Sales, Senior Living | Assisted Living & Memory Care

Overview:

Conveniently located north of Cincinnati, Berkeley Square features top-rated care, amenities and spacious accommodations. Berkeley Square boasts a warm and welcoming ambiance to residents and their families. The campus includes a beautiful, lively community featuring mature landscaping, private, tree-lined streets, and friendly neighbors.

We are proud of our team and work hard to be a place they are proud to work. Our culture embraces innovation, supports professional development and fosters collaboration and connectivity between teams.

The ideal candidate will have a depth of knowledge in senior living and proven experience driving revenue and census growth for all Assisted Living and Memory Care units.

• Vacation time
• Work life balance
• Tuition reimbursement & career advancement opportunities
• Competitive insurance coverages that include a zero co-pay medical plan
• 401(k) with employer match

Salary: Starting at $75,000 based on experience. Additional sales performance compensation structure available.

Responsibilities:

• Develop and execute comprehensive sales strategies to achieve monthly, quarterly, and annual occupancy goals
• Generate and nurture qualified leads through various channels including referral networks, community outreach, and digital marketing
• Accurately complete financial qualification and execute contractual documentation
• Conduct professional tours of the community for prospective residents and their families
• Maintain detailed records of all prospect interactions in CRM system
• Complete market analysis annually

• Build and maintain relationships with healthcare professionals, social workers, and community organizations
• Develop and maintain relationships with referral sources and community partners
• Serve as the primary contact for prospective residents and their families throughout the sales process
• Partner with internal teams to ensure smooth move-ins and resident satisfaction
• Participate in local networking events and industry associations

• Partner with team members across the community to foster a culture of hospitality
• Communicate sales trends, move ins, and assessments on a daily basis
• Track and analyze sales metrics, preparing regular reports on occupancy, lead generation, and conversion rates
• Collaborate with corporate marketing team on promotional materials and campaigns
• Ensure compliance with all state regulations regarding resident admissions
• Participate in weekly sales meetings and monthly operational reviews
• Abides by the company Always Behaviors
• All other duties as assigned and appropriate for the position.

Qualifications:

Experience: 5+ years of sales experience, with at least 3 years in senior living or healthcare

Specialized knowledge, skills, or abilities:

• Proven track record of achieving sales targets and growing occupancy
• Strong understanding of senior living industry regulations and best practices
• Excellent communication and presentation skills
• Proficiency in CRM software and Microsoft Office Suite
• Valid driver's license and reliable transportation

• Exceptional interpersonal skills with ability to build trust with seniors and families
• Empathetic and patient approach to working with elderly population
• Strong ethical standards and decision-making abilities
• Results-driven with excellent time management skills
• Ability to work flexible hours including some evenings and weekends