System Development Engineer, Facility Operations Systems Engineering

apartmentAmazon placeHerndon calendar_month 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The FOSE (Facility Operation Systems Engineering) team is looking for an individual with proven skills to invent, build and operate systems at scale. The FOSE team is a part of the Facility Operations Center (FOC) team, who are responsible for data center infrastructure alarm and event response, and ensuring the response is standardized and streamlined.
The FOSE team develops and supports systems which automate manual tasks and aid data center operations and engineering teams as they respond to alarms and events. The ideal candidate should have a basic understanding of data center physical infrastructure, be able to provide clear and concise written and verbal communication, experience with operational excellence in a system development environment, and a strong command of various programming languages.

This position will interface with FOC engineers and project managers, as well as cross-organizational stakeholders, to review system requirements and drive new innovative projects, while also looking for ways to simplify existing tools and procedures to benefit our customers.

Key job responsibilities
  • Own and execute multiple major system development projects.
  • Collaborate with partner teams across Data Center Operations to build system designs and requirements.
  • Collaborate effectively with other developers to foster ideas and best practices.
  • Create processes to drive efficiency, quality and security standards.
  • Mentor team members in career growth.
  • Troubleshoot and remediate complex technical issues
  • Drive operational excellence and improvements in tool quality and reliability.
  • Invent new solutions bringing them from concept to production.
  • Use Software Development Best Practices to deliver technical solutions, enabling automation, self-service, monitoring, velocity, operational excellence and ease-of-use for our customers.
  • Implement and manage CI/CD deployment pipelines.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 2+ years of non-internship professional software development experience
  • 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
  • 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
  • Knowledge of systems engineering fundamentals (networking, storage, operating systems)
  • Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
  • BS degree in Computer Science, Computer Engineering, or other technical degree, or relevant work experience
  • 3+ years of programming with multiple high-level language such as Python, TypeScript etc.
  • 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience with PowerShell (preferred), Python, Ruby, or Java
  • Experience working in an Agile environment using the Scrum methodology
  • Frontend UX/UI experience with web frameworks (React or similar)
  • Experience working with datacenter infrastructure systems (BMS/EPMS), and datacenter power/ cooling design.
  • Experience with various industrial plant communication protocols: modbus, BACnet, i2c, MQTT
  • Experience handing complex RegEx patterns
  • Excellent verbal and written communication skills
  • BS degree in Computer Science, Computer Engineering, or other technical degree, or relevant work experience
  • Experience working with AWS products: SNS, SQS, Lambda, API Gateway, Route53 etc.
  • Experience with various database technologies including DynamoDB, ElastiCache and SQL-like etc.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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