Receptionist - RECP25-19617

Pay Rate: $18.70/hour

Job Description

We are seeking a professional and organized Receptionist to join our Orthopedic Clinic. This role serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience.

Responsibilities:

• Greet and check in patients while verifying demographic and insurance information.
• Schedule, reschedule, and confirm patient appointments.
• Handle high-volume phone calls, addressing inquiries and directing calls appropriately.
• Verify insurance eligibility and obtain necessary procedure authorizations.
• Process patient payments, including co-pays, per clinic policies.
• Maintain and update patient records in the Electronic Medical Record (EMR) system.
• Assist with medical documentation, scanning, and filing.
• Ensure compliance with HIPAA regulations to maintain patient confidentiality.
• Coordinate effectively with physicians, medical assistants, and clinic staff.
• Assist with administrative office tasks such as mail handling and supply management.

Qualifications:

• Experience in an Orthopedic clinic setting preferred.
• Knowledge of medical terminology is a plus.
• Experience with EMR systems is a plus.
• Strong communication, customer service, and organizational skills.