Pest Control Service Technician

Overview:

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.

The Regular Service Technician (Reg Tech) provides exceptional customer service during regular maintenance appointments, applying chemicals and manual solutions to eliminate pests and ensure customer satisfaction.

Responsibilities:

• Safely apply pesticides and pest control solutions to building interiors and exteriors, ensuring proper use of personal protective equipment (PPE).
• Conduct inspections to identify pest infestations, provide customized treatment solutions, and communicate with the office as needed.
• Interact with customers to explain services, maintain accurate records, and manage inventory, equipment, and vehicle upkeep.
• Adhere to safety protocols, company policies, and regulatory requirements, while using technology to manage appointments and service documentation.

Qualifications:

• 1+ years of customer service experience, preferred.
• Must be 21 years of age or older and possess a valid driver’s license. Driving record must meet the company’s insurance standards.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Pay and Benefits

• This position offers an hourly base pay range of ($15.00 - $17.00)/hour, with additional compensation opportunities.
• Paid sick and vacation time along with 10 company-paid holidays
• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
• Short-term and long-term disability coverage, plus voluntary life insurance.
• 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%.
• Access to the Employee Assistance Program (EAP)
• Discounted pest control services for employees and their friends/family.

Physical Demands and Working Requirements

• Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions.
• Must be able to walk, stand, bend, kneel, crouch, and crawl to access tight spaces like basements, attic and tight spaces
• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting
• Requires clear vision for both close and distant tasks, with adjustable focus
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment
• Potential exposure to pests, mold, allergens, and structural hazards; safety gear required

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.

EEO Statement: EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.

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