Membership Associate
Join Our Mission to Catalyze Jewish Unity and Generosity
At our organization, we empower and inspire daily and are committed to catalyzing Jewish unity and generosity. Our vision is to secure a vibrant Jewish future by engaging influential individuals to invest their wisdom, resources, and mentorship into nurturing the next generation of passionate Jewish philanthropists.
Core Values That Drive Us
Our core values—Drive, Positivity, Supportive, Reliable, and Community First—uphold our efforts. We foster community spirit, pursue excellence in every initiative, and set a high standard in philanthropy. Joining us means embracing a lifestyle where growth and giving go hand in hand, influencing change and driving generosity through generations.
Company Overview
Join our mission to catalyze Jewish unity and generosity. We engage influential individuals to invest in nurturing the next generation of passionate Jewish leaders and philanthropists. We foster a philanthropic environment where growth and giving go hand in hand.
The Role
The role of Membership Associate is important to the YJP team at large in order to support the organization’s growing membership base. The Membership Associate reports to the Membership Manager. The Membership Associate focuses on member acquisition and member services efforts, as well as ensuring the growth of YJP’s Social membership by planning and executing the content and logistics of YJP’s Social programs.The Membership Associate will collaborate with the Programs Manager and Event Coordinator to do so. The Membership Associate will work on a hybrid work schedule having two in-office days per week. The Membership Associate will also attend in-person events on weekdays and weeknight evenings as needed to interact directly with YJP’s members.
YJP’s office and events are located in Manhattan.
What You Will Do- Provide additional support to the Membership Manager and spearhead new projects as needed
- Identify and engage potential members as attendees for upcoming programs
- Follow up with program attendees to engage them in membership sales meetings
- Confirm new members and upgrade existing members to meet membership sales goals
- Serve as a primary point-of-contact for current members, provide customer service, and support member goals
- Manage and maintain member lead pipeline and keep records of all membership conversations
- Plan and execute the content of YJP’s Social programs and continually conceive new and exciting program ideas for YJP’s Social members
- Attend assigned programs to ensure smooth execution and build/grow member relationships
- Engage with event attendees frequently, collecting feedback and inquiring about their experience and needs to improve the event experience
- Collaborate with the Event Coordinator to plan event logistics including venue, vendors, staffing, setup/breakdown, etc.
- Collaborate with the Marketing team to produce and distribute membership materials
- Identify involvement opportunities through YJP’s existing programs and engage appropriate members
- Additional duties as assigned
Requirements
About You:
- Excellent verbal and written communication skills
- Proven member acquisition, member services, and/or relationship-building skills
- Strong ability to build and maintain positive member relationships
- Strong work ethic
- Extreme attention to detail
- Positive, can-do attitude
- Exhibits community-first mindset at all times
- Supportive team member
- Knowledge and understanding of the nonprofit space and membership-based organizations
- Self-motivated with the ability to problem-solve independently
- Excellent time-management and prioritization skills
Qualifications:
- Bachelor’s degree
- Previous experience in member acquisition, member services, or sales/fundraising is preferred
- 1+ years of customer-facing experience
- Familiarity with the Jewish calendar and traditions and/or willingness to learn
- Medical insurance
- Dental insurance
- Flexible spending accounts for travel, medical, and dependent care expenses
- Monthly employer contribution to travel FSA to offset the cost of commuting
- Paid Time Off (Vacation, Sick, Jewish Holidays, some Federal Holidays)
- Family Leave
- Training & Development
- Work From Home
- Free Kosher Food & Snacks