Assistant Scheduler - Alpharetta
Synergy Homecare North Atlanta Alpharetta
Assistant Scheduler- Full-Time
Immediate Hire- Full Time Scheduling Assistant
Scheduling Job Summary:
- Make and receive telephone calls from caregivers and customers.
- Organize and prepare work schedules for caregivers to match customer (client) requirements
- Monitoring and verifying scheduling ERSP software to confirm caregivers shift completion
- Function as a team player and build rapport with caregivers
- Assist with on-calls as needed which includes after hour, weekends and holidays
- Manages task calendar
- Oversee all BUCA cases
- On Call Notes: (when needed)
- Documents schedule changes in notes
- Document call outs, refusal of shifts, and any other changes including explanations as to why caregivers are
- Other responsibilities may include basic administrative tasks and daily activities.
Office:
- Answer phones and direct calls to the appropriate person. Takes messages.
- Preparing Marketing Brochures and other Marketing Materials for the Marketing Department
- Prepare new client folders, marketing folders, and client care note folder
- Assist Director of Operations with mailing invoices and payroll
- Enter all prospects into the system
Job Requirements :
- A minimum of one year of experience as a Scheduling Coordinator in a healthcare/home care setting
- High School Diploma- GED required; Associate Degree preferred
- Ability to multitask
- Work well under stressful situations
- Critical thinker
- Work as a caregiver in case of staffing emergency
Serious Inquiries only--Applicants with a minimum of 1 year SOLID patient/staffing scheduling experience will be considered.
Please email resume to (e-mail removed)
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