Centralized Production Technician - Data Entry-Remote

Overview:

Has ability to communicate professionally via phone, email, and Teams.

Job Summary: Responsible for all aspects related to entering the medication orders for various facilities.

Ensuring that all Third-Party claims are billed properly. Assist fellow technicians with training and daily functions

Responsibilities:

• Responsible for accurate data entry of patient profiles and medications
• Responsible for all aspects related to entering medication orders for various facilities
• Maintaining accurate information for patients and facilities
• Responsible for billing and crediting each facility appropriately and accurately each month
• Assist in new home setup and implementation across the region
• Assist in orienting and training new employees
• Work with the billing department to oversee the completion of individuals unbilled reports
• Assign daily unbilled reports
• Maintain and demonstrate top tier data entry production as determined by Manager
• Helps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS)
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned
• Qualifications:

Educational Requirements:

Minimum:

• High School Diploma or GED
• Two years of service
• AS Degree or Higher in Business Administration or related field

Experience:

• 2 years’ experience as a pharmacy customer service technician required
• Previously demonstrated top 5% data entry performance metrics

Required (Vermont Employees):

• Registered with the State of Vermont as a Pharmacy Technician